解语花 / PetalPal 支持

联系开发者 / Contact the developer:haomiliu04@gmail.com

反馈问题时,请提供 App 版本、iOS 版本、设备型号、复现步骤,以及不含个人隐私的截图。请勿发送密码、验证码或完整付款信息。

提醒没有响

请检查 iOS 设置中的通知权限及专注模式,并打开 App 更新本地提醒。免费版支持 1 盆花的到点通知;会员权益以购买页面的说明为准。

购买和恢复

使用购买时的 Apple 账户,在 App 的会员页选择「恢复购买」。自动续期订阅可在 iPhone「设置 → Apple 账户 → 订阅」中管理或取消。删除 App 不会取消订阅。Apple 购买退款请求可通过 reportaproblem.apple.com 提交。

日记与隐私

日记及照片保存在设备上;删除 App 前请先自行保留需要的内容。更多说明见App 隐私政策。


Support in English

Email haomiliu04@gmail.com with your app version, iOS version, device model and steps to reproduce the problem. Please remove personal information from screenshots and never send passwords, verification codes or full payment details.

For reminders, check iOS notification permissions and Focus settings, then open the app to refresh local reminders. To restore membership, use the Apple account that made the purchase and choose Restore Purchases on the membership screen. Manage or cancel subscriptions in iPhone Settings → Apple Account → Subscriptions. Removing the app does not cancel a subscription. Request Apple purchase refunds at reportaproblem.apple.com.

Diaries and photos are kept on your device. Preserve any content you need before deleting the app. Read the App Privacy Policy and Terms of Use.